If you have an issue with your order or haven’t received your Google Sheets templates, feel free to contact us via email.
We will get back to you within 24 hours.
Double-check your email address:
Please contact us using the same email address you used to make the purchase. This will help us locate your order quickly.
Allow time for payment processing:
After you place your order, it can take up to 1 hour for your bank to process the payment. Once the payment is processed, you will receive an email with your templates.
Check your spam/junk folders:
Sometimes, the email with your templates may land in your spam or junk folder. Please be sure to check both your inbox and spam folders.
Be patient:
If you haven’t received the email yet, please allow some additional time before contacting us. Technical delays can occasionally occur.
Personal assistance available:
If you’ve followed the steps above and still haven’t received your templates, contact us. We’ll personally send your files and ensure your order is completed smoothly.